Recently I got a call from an adjuster friend of mine that is new to our field. This adjuster was frustrated because he had received some claim files back for correction. Since I was in the area I told the adjuster I would stop by.
When I arrived at the hotel the adjuster was staying at, I could hear the noise from the room while I was coming down the hallway. When I got to the room, the T.V. was blaring with a football game on, and a half a dozen people were in the room, all talking. The adjuster that called me was sitting at the desk, computer on, trying to work, but it was clear that he was having a hard time focusing.
Often new adjusters don't know how to set the boundaries that they need in order to work efficiently. But you MUST set those boundaries.
It is a common site to walk down the hallways of hotels that adjuster are all staying in and see doors to the rooms ajar. Adjusters will wander from room to room sometimes visiting other adjusters.
The best thing you can do for yourself is to close the door while you are working, and let people know that when the door is closed DO NOT KNOCK. You're working. When you're done then open it...this lets them know it's ok to visit.
New adjusters want to be accepted. This is normal. But it's not rude to set these types of work habits...its business. These are your claims, and you and you alone are responsible for them, not the adjuster down the hall.
As it turned out all of the mistakes the adjuster had made were minor and easy to correct, but all of them were from distractions and not from a lack of knowledge.
Set your boundaries. Stay focused when it's time to work. Get the job done and get it done right. Then relax.