The secret to writing a good estimate always begins with taking good scope notes. Scope notes are the details of the loss you are inspecting. These are YOUR notes and do not belong to anyone else. They must be clear and written to be understood by you so that you can properly complete the estimate.

Some adjusters make an individual file folder for each claim and will write all of the scope of damage directly on the folder itself. I myself prefer to use a tablet to write my scope notes on and attach them with a paper clip to the claim sheet, but this is only my preference.

It does not matter how you choose to do your scope notes as long as they have the pertinent information on them.

Remember...

Always write the claim number, the insured's name and the date you inspected the loss either on the folder or on the tablet page at the top.

If a roof is involved:

A. Draw the roof (Diagram) indicate direction, measurements

B. Note the pitch of the roof (how steep it is)

C. What type of roof covering is on the roof? How old is it? What is the condition of the roof?

D. What is the damage if any? What caused the damage?

E. Anything unusual such as non storm related damage?

F. Vents(what kind, how many)

G. Skylights, satellite dishes, antenna's

H. Is it a 1 story or 2 story dwelling?

If the exterior is involved:

A. What kind of siding is on the exterior? Draw your diagram, indicate direction, and include measurements

B. Note any damage to windows, doors, screens, gutters, downspouts soffit, fascia etc. and the measurements.

If the interior is involved:

A. Which room(s) are involved?

B. Measure the room, the offsets and/ or closets

C. Indicate where the damage is (ceilings, walls, floors)

D. What is the wall covering? What is the ceiling texture? What is the floor covering?

E. Are there light fixtures, are there ceiling fans?

I. What is the damage and what caused it?

J. Note all the windows and doors and the measurements if painting.

As you can see there is much information that you need for an estimate. This is just an example, but it's a pretty good picture of what scope notes should include.

One final thought is to always write down contractor names or any other pertinent information that you might need later to help you remember the claim if it opens back up for any reason. I always keep my scope notes in a file after I have closed the claim for quick reference just in case.